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*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-Here is a draft of a privacy policy for the North and South Goa Taxi Union, modeled after the structure and principles of a company like MakeMyTrip.Privacy PolicyLast Updated: August 24, 2025This Privacy Policy explains how the North and South Goa Taxi Union (referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our services, including our website, mobile application, and booking platforms (collectively, the “Services”).We are committed to protecting the privacy of our customers and members. By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.1. Information We CollectWe may collect various types of information from and about you, including: * Information You Provide to Us: * Personal Identification Information: This includes your name, email address, phone number, and physical address. We collect this information when you book a taxi, register for an account, or contact our customer service. * Payment Information: When you make a payment for a taxi ride, we may collect your credit card or other payment details. This information is handled by a secure third-party payment gateway, and we do not store your full payment card details on our servers. * Trip Details: Information about your taxi bookings, including pick-up and drop-off locations, dates, times, and special requests. * Feedback and Communication: Information you provide when you submit feedback, reviews, or communicate with our customer support team. * Information We Collect Automatically: * Location Information: We may collect your real-time location data when you use our app to book a taxi. This is essential for dispatching the nearest driver and providing accurate estimated arrival times. We only collect location data while the app is in use and with your explicit permission. * Device Information: We may collect information about the device you use to access our Services, such as the device type, operating system, unique device identifiers, and mobile network information. * Usage Information: We collect information about how you interact with our Services, including the pages you view, the features you use, and the time and duration of your use. * Log Data: Our servers automatically record information that your device sends when you use our Services. This may include your IP address, browser type, and the date and time of your requests. * Information from Other Sources: * We may receive information about you from our member drivers, who may provide trip details and feedback. * We may receive information from third-party partners or services, such as payment processors or mapping services, that we use to provide our Services.2. How We Use Your InformationWe use the information we collect for the following purposes: * To Provide Our Services: * To process and confirm your taxi bookings. * To dispatch the nearest available driver to your location. * To provide real-time updates on your taxi’s location and estimated arrival time. * To process payments for your taxi rides. * To communicate with you about your bookings and our Services. * To Improve Our Services: * To analyze usage patterns and understand how our customers use our Services. * To personalize your experience and recommend relevant services. * To troubleshoot technical issues and improve the functionality of our website and app. * To develop new features and offerings. * For Communication and Marketing: * To send you booking confirmations, receipts, and other transactional communications. * To send you promotional offers, newsletters, and marketing materials about our services and special promotions (you can opt out of these communications at any time). * To respond to your inquiries and customer service requests. * For Safety and Security: * To verify your identity and prevent fraudulent activities. * To ensure the safety of our passengers and drivers. * To investigate and resolve disputes or issues. * For Legal Compliance: * To comply with applicable laws, regulations, and legal processes. * To enforce our terms and conditions.3. Disclosure of Your InformationWe may share your personal information with the following parties: * With Our Member Drivers: We share limited information with the assigned driver to facilitate your ride, such as your pick-up location, name, and contact number. This is essential for them to identify you and complete the booking. * With Third-Party Service Providers: We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, marketing, and customer support. These third parties are obligated to protect your information and use it only for the purposes for which we have disclosed it to them. * For Legal and Safety Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of our users or the public. * In a Business Transaction: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.4. Data SecurityWe implement reasonable security measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.5. Your Choices and Rights * Access and Correction: You have the right to access and correct the personal information we hold about you. You can typically do this by logging into your account or by contacting us. * Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. * Location Information: You can disable location services on your device, but this may affect the functionality of our app and our ability to provide you with the best service. * Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.6. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.7. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:North and South Goa Taxi Union[Insert Union’s Address][Insert Union’s Email Address][Insert Union’s Phone Number]
